IT Outsourcing & Impact-sourcing in Ghana

Cost-efficient and impactful – building a successful BPO ecosystem.

Tackling the issue in the European IT industry

By partnering with us, you gain access to a pool of highly skilled and specialized IT professionals without the need to hire and train them in-house. We bring together a team of experts in various IT fields, including software development, network management, cybersecurity, and more. This allows you to quickly and efficiently address your IT needs, from complex projects to day-to-day operations. Our remote teams are well-versed in the latest technologies, ensuring your company remains at the forefront of innovation.

Why Ghana

Growing young workforce

Access to/ Majority of population is younger than 25

Solid IT and STEM tertiary education available

Incentives for job-ready and on-the -job training programmes accessible

Impact sourcing by tackling high youth unemployment

Providing formal employment opportunities to young people

Developing an IT ecosystem by including vocational trainees and pre-graduates

Highly efficient, through salary and cost-structure

Similar time-zone and English language

Economical and political stability in the country

About us

A Business Process Outsourcing company that provides reliable, stable and cost-efficient services to its clients abroad.

What we stand for

Operations

Lean operational structure with little overhead but experienced management team.

Recruitment

Wide-range recruitment strategy including graduates and vocational trainees.

Training

Training center with a variety of modules targeting help desk processes and IT services.

Delivery

Teams supporting specific clients or general support and outsourcing, operational after maximum 6 months.

Our structure, your benefit

01

Vocational trainees to serve commodity services, after a short period of training

immediate cost advantages

02

Mid-range graduates for maintenance and more client-specific tasks

build on existing knowledge and specific training

03

Long-term building and training of software development resources and teams.

Our services

Services We Provide

Application Support

  • Application monitoring and performance management
  • Application troubleshooting
  • Application optimization
  • Change Management and training services
  • Helpdesk services

IT Help Desk

  • Resolving incidents of various complexity and severity
  • Identifying incident root causes
  • Analyzing the possible business impact of an incident, suggesting preventive measures
  • Emergency patching
  • Disaster recovery services

Managed Testing

  • Planning, test cases' design and execution, test reporting and QA process improvements
  • API and UI/UX functional, integration, compatibility, performance, usability, and security managed testing services

IT Infrastructure Support

  • Servers (Windows, Linux)
  • Data storage and databases (on-premises and cloud-based)
  • Enterprise solutions (ERP, Email, CRM, Intranet)

Software Maintenance

  • Customer-facing software
  • Enterprise solutions management (ERP, Email, CRM, Intranet)
  • Software enhancements
  • Software implementation support
  • Software customization

Cloud Management and DevOps

  • Plan, design and implement your app(s) in the cloud, leveraging cloud services and efficient CI/CD pipelines to deliver high-performing and cost-effective apps
  • Support Amazon AWS, Microsoft Azure, Google Cloud, Digital Ocean
Contact

We’d Love to Here From You!

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