Service & IT Outsourcing

Cost-efficient and impactful - We provide consultancy, placement, training, and delivery for international businesses.

Tackling the issue in the European IT industry

By partnering with us, you gain access to a pool of highly skilled and specialized IT professionals without the need to hire and train them in-house. We bring together a team of experts in various IT fields, including software development, network management, cybersecurity, and more. This allows you to quickly and efficiently address your IT needs, from complex projects to day-to-day operations. Our remote teams are well-versed in the latest technologies, ensuring your company remains at the forefront of innovation.
Our services

Services We Provide

01

Consultancy

Provide market entry expertise in the IT/ BPO ecosystem and work with relevant stakeholders. Provide recruitment strategies and advise on funding opportunities.

02

Tech Support/ Outsourcing Teams

Setup of all necessary support processes and operational structures. Recruiting of team and onboarding, handover to client.

03

Establish Training Centers

Define client requirements and curricula, setup and implement trainings, including work readiness and soft skills.

04

Provide Delivery

Provide services for back-office operations (data entry, digitalization, order management) and technical support. Content management and web development as well as specialized services.

Service delivery

Service Delivery We Provide

Application Support

  • Application monitoring and performance management
  • Application troubleshooting
  • Application optimization
  • Change Management and training services
  • Helpdesk services

IT Help Desk

  • Resolving incidents of various complexity and severity
  • Identifying incident root causes
  • Analyzing the possible business impact of an incident, suggesting preventive measures
  • Emergency patching
  • Disaster recovery services

Managed Testing

  • Planning, test cases' design and execution, test reporting and QA process improvements
  • API and UI/UX functional, integration, compatibility, performance, usability, and security managed testing services

IT Infrastructure Support

  • Servers (Windows, Linux)
  • Data storage and databases (on-premises and cloud-based)
  • Enterprise solutions (ERP, Email, CRM, Intranet)

Software Maintenance

  • Customer-facing software
  • Enterprise solutions management (ERP, Email, CRM, Intranet)
  • Software enhancements
  • Software implementation support
  • Software customization

Cloud Management and DevOps

  • Plan, design and implement your app(s) in the cloud, leveraging cloud services and efficient CI/CD pipelines to deliver high-performing and cost-effective apps
  • Support Amazon AWS, Microsoft Azure, Google Cloud, Digital Ocean

Why Ghana

Growing young workforce

Access to/ Majority of population is younger than 25

Solid IT and STEM tertiary education available

Highly efficient, through salary and cost-structure

Similar time-zone and English language

Economical and political stability in the country

About us

A Business Process Outsourcing company that provides reliable, stable and cost-efficient services to its clients abroad.

Our vision

Providing world-class, cost-efficient IT services to global clients while positively impacting lives in Africa.

What we stand for

Operations

Lean operational structure with little overhead but experienced management team.

Recruitment

Wide-range recruitment strategy including university graduates and vocational trainees.

Training

Setup training with a variety of modules targeting help desk processes and IT services as well as international standards with a “business ready” approach.

Impact Sourcing

Providing positive economic benefits while creating an uplift in social impact.

Contact

We'd Love to Here From You!

Have a question or feedback? Fill out the form below, and we'll get back to you as soon as possible. Your message is important to us, and we're here to help!

Thank you
Error occurred while sending email. Please try again later.